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Jira & Support down!

Jira & Support down!

Our Jira tenancy is down as well as the ability to raise a support ticket! Atlassian need to get a backup or some sort of alternate method to get in touch with support during this time!!!!

What a joke!

8 answers

1 accepted

1 vote

Answer accepted

Seems to be back on now...

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1 vote

It's fixed.

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Confirmed , appears resolved for me as well

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Like • David.Betancourt likes this

Same here.

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0 votes

Getting a 503 error at this time.

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It is working now for me as well.

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0 votes

I was in the middle of expressing my frustration with the Jira support and service down time but they fixed it before hand. They got off the hook this time.

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0 votes

Aggreged, our system is down and no ability to log an issue.

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0 votes

I also found it ironic that both the service and the support form are down at the same time.

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0 votes

Same issue here!!!
Can't get in, and get an error message meaning I can't log a ticket about it advising the back end is down.

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...and it's fixed.

But I still find it rather concerning that we have no ability to log a ticket or phone, and even the status page showed no issues.

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https://compass.status.atlassian.com/
Status page, they are aware.

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