Jira automation help | Smart values or else?

[Giulio Pengo]

Hello there!

I need community's help once again!

Let's summarize:

1. I have an automation set up
2. This automation provides me notification allowing me to get notified as soon as an issue enter a certain status+column in a board
3. I need to add a condition, which would be "notify me as long as I'm not a watcher of that issue". This is because I'd get notified double times, as I already have notifications on issues I'm watching activated.

How could I reach that result?

I tried to use conditions and smart values, but I cannot find anything regarding my user account.

Thank you for your help!

[Manon Soubies-Camy · Accepted solution]

Hi @Giulio Pengo,

Do you mean that you, as Giulio, don't want to be notified if you're a watcher? If so, using {{issue.watchers.emailAddress}} should do the trick:

If you meant 'you' as a generic one, and want to compare email recipients with watchers, that would require another logic.

Hope this helps!

- Manon

[Giulio Pengo]

Hi @Manon Soubies-Camy ,

I apologize about the late reply!

The first case is the correct one: basically I'd like to be notified whenever a ticket needs a check on my side (that's the status), but since I'd be notified as a watcher already, I'd like this to happen only on tickets which I'm not watching.

It seems to me that your solution might do the trick :)
Haven't got the chance to test it yet, however.

In the meantime, I applied your {{issue.watchers.emailAddress}}; let's hope that works!

Thank you and all the best!