Jira intergration with Teams direct message

[Quentin Jong A Tai]

In Jira we want to create an automation proces for projects
where on a daily basis at 09:00 a notification is sent to each member with all the tasks he/she has assigned to him/her that are on 'To Do', 'In Progress' and 'Ready for Review' on the kanban board. This has to be done through the Jira Chatbot on Teams. 

When creating the automation in Jira, I select the automation action: 'sent microsoft team message' then it is asking me for a webhook to a teams channel. 

Is there a way to not do it through a teams channel but directly sent a Direct message to the user using a Jira Chatbot. 

[Move Work Forward]

Hi @Quentin Jong A Tai 

This is Leo, the developer of Advanced Microsoft Teams Connector for Jira.

It is not doable existing applications (Atlassian Official or 3rd party ones) at the moment.

If you want - we can discuss this and see if we can extend our app with this functionality. Please let me know.

Alternatively, you can do it yourself:

- create a Microsoft Teams bot

- map your team mates (in a code if the team is small)

- create a AWS Lambda (sls function) to query Jira and send the messages.

Regards,
Leo

[Jack Brickey]

You cannot currently send a DM to a Teams user. You can send a message to a Teams channel if you first create an app and use the generated webhook. I have done this for Slack and number of times but not teams directly. Below is the link I found online but you're encouraged to research this further on your own.

webhooks-and-connectors/how-to/add-incoming-webhook 

I believe that Atlassian will be developing tighter integrations that will allow for direct messaging to these applications, but we shall see.

[Jack Brickey]

Oh, and hopefully someone with knowledge about integrating directly with Teams can chime in here and share their experiences.

[Quentin Jong A Tai]

Thank you for the quick response, Seems so far it is only possible through a teams channel instead DM.