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Link Issue via Automation

Nuno Pimenta (ADM) January 18, 2024

Hi Community! 

Looking for some advise here. 

 

I would like to know, if its possible to build an automation that could create a "related linked issue", based an URL field. 

Context,

Customer when open a new request in a portal, will insert a link of an related issue in other project, that form field is mapped into a URL jira field. 

Then, would like to have an automation that on Creation will pick up that "URL" and link it to the newly created issue.

Thanks in advance!

1 answer

0 votes
Tansu Akdeniz
Community Champion
January 18, 2024

Hi @Nuno Pimenta (ADM) 

I haven't tried it before but if you can grab issue-key from the URL, than you can provide it below as a smart value.

smart value.png

Please check functions: Jira smart values - text fields

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