Linked Issue Display on both boards

[Amisha Puri]

The linked issue feature (when a field is configured to paragraph this option is available) I am using (Project A) to I am using to link to a secondary project board (Project B). The linked issue only shows on Project A and not on Project B board despite the initial link created. If I want to link the issue once and have it appear on both project boards is that possible? Or does it have to be manually relinked to show up on Project B?

[Trudy Claspill · Accepted solution]

Hello @Amisha Puri 

Welcome to the Atlassian community.

To help us understand your problem, can you provide screen images showing the issue in the Project A board and the linked issue in the Project B board?

[Amisha Puri]

Thank you. The first image is Project A (IA-C01) where you can see the link to Project B (IA-R01). But on the Project B page you dont see the link back to Project A (IA-C01)

[Trudy Claspill]

Thank you for sharing those images.

What type of field is Linked Risk?

If it is a Paragraph/Text field where you can type in text and paste in URLs, then that is not truly linking the issues together.

If you want to link the issues so that each will show the other then you need to use the Link Issues functionality.

https://support.atlassian.com/jira-software-cloud/docs/link-issues/

[Amisha Puri]

Got it thank you! 

[Trudy Claspill]

You're welcome!

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