Logged time report
We recently migrated to Jira in the cloud from our old self-hosted Jira.
Now I need to collect the time logged for a six-month upgrade spread over approximately 20 issues.
How do I get a report to do this?
I can easily see the individual work logs. But our bookkeeper does NOT want to add up hundreds of logs by hand. We're on 21st century software, after all!
But when I click the View Report button, It cannot find ANY logged work.
Specifying one issue seems simple enough, and that doesn't work. I really want to specify my saved query. Which, if I try it ... it shows me 3 hours for one task. Out of 20 tasks. And there are actually more hours for the chosen task.
As recently as May 30th, looking in the individual tasks, the work logs gave a total for the task. Now they don't even do that.
The data are here, but irretrievable!
But Jira is far more capable than this. So ... what am I doing wrong?
5 answers
1 accepted
Hi @Daniel Wilson! 👋
Tempo is a solid tool, but sometimes it takes a fair bit of setup to get reports working properly. In cases like this, it's best to reach out to their support — their Slack channel has been responsive in the past.
If you're open to exploring an alternative, JetTime might be worth a try. It’s a Runs on Atlassian, privacy-first time & cost tracking app that offers a very flexible reporting system — including:
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Time reports based on any JQL filter or saved query
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Easy grouping and filtering (e.g., by issue, project, user, date, or even custom worklog fields)
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Simple totals without the need to export or manually calculate anything
It’s designed to make reports effortless — especially for non-technical users like bookkeepers — and to stay very close to the native Jira experience. Happy to share more or help you try it out!
👉 JetTime on the Atlassian Marketplace
— Anton, from JetTime
Welcome to the community !!
For detailed time tracking reports if you would be interested to explore an alternate mktplace app, pls take a look at
Worklogs Time Tracking in Jira & Timesheets
With this add-on, you can easily view all time entries for multiple issues day wise / month wise, user wise, grouped by in a single view. Also filter worklogs created between a date range as shown below. Main features of the app -
- Create time reports in real time by grouping & categorizing data with aggregation
- Prepare your reports based on Project/Sprint/Issue Type/Assignees and various other filters
- Group your data to build more meaningful reports
- CSV Export
- Dashboard gadget
- Enter Time Spent for multiple issues from Timesheet screen. With Calendar view and Board view
(Disclaimer: I am part of the app development team)
Hello @Daniel Wilson
Welcome to the Atlassian community.
Based on the second image you provided you appear to be using a third party app for timesheets. Which one are you using?
Are you trying to get the time logged in total for each issue or are you trying to get time logged per person?
With native Jira time tracking capabilities you can get the total time logged against an issue through the Time Spent field. You can include the Time Spent field in the columns of the output of a filter (using the List View) to see the total time logged against each issue.
Jira does not natively offer a report for getting time logged per user.
If it is true that you have access to a third party app for time tracking and reporting I would suggest reviewing the documentation for that app to determine its capabilities. And if you tell us which app your using, then somebody in the community may be able to offer you advice specifically applicable to that app.
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