Migrate from Shortcut to Jira

[APMO]

Hello,

Is there a direct option/app possible to migrate the data/users/etc.. from Shortcut to Jira?

We have few custom fields and workflow as well.

Any help is appreciated.

[Ravi Sagar _Sparxsys_]

Hi @APMO 

You will have to perform CSV import. It works really well if you are able to export your data to a csv file then you will have to map csv columns to Jira fields. You need to create the configurations first in Jira like workflows to ensure that Jira projects can accept the data. The link I shared above will give you some examples as well.

Ravi

[APMO]

Thank you Ravi. Will try and update the results

[Chanakya Rangaraju]

@APMO How was this migration for you? I am new to Shortcut and looking for migration to JIRA.

Thanks @Ravi Sagar _Sparxsys_  for the feedback. I am going through the link of CSV

[Rob Horan]

Hi @APMO  I would also like to know how this worked for you.

[Coiram]

Here are the challenges I have faced while migrating Shortcut to Jira

• You can export Project data but you do not have comments in there.
• Epics are not part of the Project's export.
• You need to export Epics separately.

To get the comments:

• Comments are exported via API inside a JSON horrible format.
• You need to export each single Shortcut ticket via batch script.
  • Note there is a difference between Shortcut Name Types, see your raw export.
• The users referenced in the JSON export aka owner, assignee, commenter or participant are not extracted in NameSurname or similar format but with a UUID which requires additional data manipulation
• The JSON contains lots of unnecessary data which makes "search & find & replace" more than a hard challenge.
• If you have a code snippet as comment, you end up with U-CODE that will break the comment import . . . or worse broken import file.

Long story short:

• I have exported each Shortcut projects.
• Extracted the Epics ID from the project export itself.
• Manipulated the Epics to match Jira fields
• Manipulated the tickets to match fields in Jira

Also exported 1 zillion and 1/2 single JSON files from Shortcut from where I will extract the comments later ad add those later as update.

If anyone knows a better way to import Shortcut data into Jira, please do share the knowledge.

Have lots of fun as I did . . . . hahahaha

[stephan_lewis]

Hi Coiram, 

I've been tasked with migrating a Shortcut project to Jira. Using what you have written as a starting point.

Regarding comments - you mentioned that you had to esport them via API inside a JSON? I only see a CSV file export option. What am I missing?

I'm new to Shortcut so maybe I just haven't found the option.

Thanks,

Stephan

[stephan_lewis]

One more question:

In Shortcut you have multiple Workflows that can be applied at a "task" level.

In Jira a "task" can only have one workflow applied to it.

How do you manage the migration of a ShortCut Workflow to Jira?