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Missing issues in migration from onPrem to Cloud

Marlene Pacheco
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August 7, 2024

Hi,

I migrated a project from Jira on Prem to Jira Cloud using the Jira Cloud Migration Assistant. According to the assistant and the post-migration report the migration was completed successfully.

However, none of the issues are visible on the Cloud site. The project is there but none if it's issues. I also checked again after 24h and 36h to account for any possible delay.

Any help is much appreciated.

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Marc - Devoteam
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August 7, 2024

Hi @Marlene Pacheco 

My recommendation is to remove the project in the Cloud instance and execute the migration again.

If the same occurs, then raise an issue at Atlassian Support.

 

Marlene Pacheco
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 7, 2024

Thank you :) Will do

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