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New Issue in Next-gen Jira is forcing Resolution!

philosurfer
Contributor
July 11, 2019 edited

I woke up this morning and a project that was working just fine the night previous is now forcing me to select a resolution when creating a new ticket, which then makes it disappear!

This is a next gen project and Resolution fields are not even supposed to be here.. so how this happened I have no clue. 

new_jira_issue_forces_resolution.png

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 24, 2019

Hi Mariano,

Thank you for reaching out to Community and for sharing this information with us.
I saw that you created a ticket with our support related to the same question and they are already helping you, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter in two different platforms, let's focus on the ticket instead.
Once the ticket is resolved, feel free to share the resolution here with us to help other community members that may face the same issue.

Regards,
Angélica

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