Next gen Importing subtask not attaching correctly to parent story issue

[Luke Jeffery]

When i import, using the External system import, the following CSV

configuration like this:

CSV data:

Summary,Issue key,Issue id,Issue Type,Parent,Parent summary
Pull down Questionnaire JSON,CLARO-2534,37660,iOS,,Book a call: Questionnaire
Build Interactor & Models,CLARO-2770,,Subtask,37660,Pull down Questionnaire JSON

The result is that the subtask is created and the link between the task and the parent story is created

However when you view the story there are no child tasks.

And when you view the subtask it doesn't indicate that the story is its parent:

You can manually create this link in the UI:


But obviously if you have hundreds of sub tasks, thats not practical.

Is there a basic work around in the CSV i can do to make this work?

Thank You

[Petter Gonçalves]

Hello @Luke Jeffery

Thank you for reaching out.

Indeed, I was able to reproduce the same issue in my test site, so I reported it as a bug to our development team:

Sub-task link not displayed in Next-gen when imported through CSV 

Feel free to vote and watch the bug to increase its priority and also receive notifications about its fix implementation and possible workarounds.

For now, the possible workarounds are:

1. Manually link the issues or use bulk update if there are many sub-tasks linked to the same parent. 
2. Import the issues to a Classic project, moving them to the correct Next-gen project posteriorly

Let us know if you have any questions.