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No response to support ticket

DPK November 12, 2024

Hi,

I raised a support ticket weeks ago but still no reply - please can someone flag so it catches jira's attention please? Much appreciated!

Support ticket: 

https://ecosystem.atlassian.net/servicedesk/customer/portal/34/ECOHELP-50155

 

2 answers

2 accepted

1 vote
Answer accepted
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 14, 2024

Hi @DPK 

I reached out to my team about this issue.  They have updated and responded to that case.

Andy

DPK November 15, 2024

Thanks so much @Andy Heinzer  - this was really appreciated. 

1 vote
Answer accepted
Trudy Claspill
Community Champion
November 12, 2024

Hello @DPK 

As a community of Atlassian tool users we cannot access your issue.

But I have flagged this post to alert Atlassian Team Members to look into this.

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