Not able to update Non visible fields in JIRA using JIRA ISSUE update API

[jay]

I have a custom field called "customfield_123" and it's visibility is false. That means it is not displayed in JIRA web portal. But I want to update the field value using JIRA issue update api. But it is throwing error .

{ "errorMessages": [], "errors": { "customfield_123": "Field 'customfield_123' cannot be set. It is not on the appropriate screen, or unknown." } }

url : /rest/api/3/issue/{issueIdOrKey}

[YY Brother · Accepted solution]

Hi @jay 

I think the error message is clear for your question. You could raise a ticket to Atlassian Support if you can't accept it.

Thanks,

YY Brother

[jay]

@YY Brother  thank you. is that means I should change the visibility to true to update that custom field value using issue update api?

[YY Brother]

Yes.

We can think:

If we can’t see the fields, then what’s the meaning for us to update their values?

[jay]

@YY Brother  those values are needed for some background purpose. Thank you so much.