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Not able to upload Csv

sanjay_sapra
Contributor
October 10, 2024

Old view.png Existing view.png

 


We are not able to find any project name while uploading csv file in jira . Whereas previously it was working fine please help on this .

 

Please refer attached snap shot for old and existing view .

1 answer

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Yash_reddy
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October 10, 2024

Hi @sanjay_sapra 

Welcome to Atlassian Community 

You can switch to the old view to import data to existing projects. 

Settings>system>External System import. Please read the suggestion at top which says new experience  is for new project data import and you need to switch to old view for existing projects.

Try and let me know if that worked.
Yash_reddy
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October 11, 2024

HI @sanjay_sapra 

Were you able to solve the issue switching back to old view?

Like Ronaldo Noronha Paiva likes this

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