Order tasks in Portfolio For JIRA

[Eitan yomtovian]

Hello,

How do I arrange my tasks according to the level of prioritization I set? That is, the tasks in the first rows will have the highest priority level, then high-priority tasks will be displayed, and so on.

I created a filter that arranges the tasks according to the level of prioritization, but in practice, it seems that it does not inconsiderate the filter's Order By.

Attached is a picture showing the 2 tasks with the highest level of prioritization, but they are located in the bottom 2 rows of the program:

I also changed the type of issue to Story, but the task remained in the same position.

what can be done?

Regards,

Eitan.

[Angélica Luz]

Hi Eitan,

I saw that you created a ticket with our support related to the same question, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter in two different platforms, let's focus on the ticket instead.
Once the ticket is resolved, feel free to share the resolution here with us to help other community members that may face the same issue.

Regards,
Angélica