Problem Sharing Dashboard

[Natalia Carrera]

Hi, completely newbie here! I was asked to make a Dashboard in Jira, so I made a Filter and then the Dashboard. I shared both of them to my manager, by putting her as a editor in the dropdown. 

She received an email with the filter and saved it to her filters. Then she went to Dashboards, and the one I created was there, but there weren't any content. It said that the filter was non existent or private.

I feel like is because she actually does not have access to my filter but to a copy of mine. But we don't know how to do it properly.

Can you guys help me?

Thank you in advance.

[Jack Brickey · Accepted solution]

Hi @Natalia Carrera , you indeed need to insurer that you share the filter with the user, and also share the dashboard. Please see the image below for the location. The Viewer is required.

[Natalia Carrera]

Thank you! Solved.

[Marc - Devoteam · Accepted solution]

Hi @Natalia Carrera 

Check all the filters you have used on the dashboard and share those filters the same way as the dashboard itself.

See manage filters