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Problem trying to use webhooks for Github

Rafael da Silva Rodrigues December 29, 2021

Hi there,

 I'm using Jira 8.14 and I'm trying to configure webhooks for Github. I've configured Github using a DVCS account.

 I'm using this tutorial as a reference: https://confluence.atlassian.com/jirakb/delays-for-commits-to-display-in-development-panel-in-jira-server-779160823.html

 When an event occurs a webhook is triggered and the response from Jira is the code 204. However, when I try to access any information on Jira (e.g. click on Pull Requests or Branches) I've started to get this error message:

"Unable to retrieve pull request information

Jira is having difficulty contacting GitHub. If this condition persists, please contact your Jira administrators."

Thanks!

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DEPLOYMENT TYPE
SERVER
VERSION
8.14
TAGS
atlassian, loom, loom for training, loom for teaching, video training, async learning, online education, screen recording, loom tutorials, loom use cases, atlassian learning, team training tools, instructional video, virtual training tools

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