Hi everybody,
we used JIRA all time with TEXT-Emails. Now we want switch to HTML-Emails.
The default HTML-Templates it does not look good.
What could be the reason or what is the solution?
Email.png
Her is the JIRA-Log:
2014-10-30 09:11:03,088 Sending mailitem com.atlassian.jira.mail.IssueMailQueueItem@2e187c40[issue=com.atlassian.jira.issue.IssueImpl@1235f2d2[id=31165,summary=testttt,key=JIRA-123,created=2014-10-16 08:28:33.893,updated=2014-10-30 09:10:53.187,assignee=dummy:1,reporter=Sven.Hock:10000],remoteUser=Sven.Hock:10000,notificationType=Current_Assignee,eventTypeId=10114,templateId=96] ERROR ServiceRunner Mail Queue Service [velocity] ResourceManager : unable to find resource 'templates/email/html/includes/issue-summary.vm' in any resource loader. 2014-10-30 09:11:03,088 Sending mailitem com.atlassian.jira.mail.IssueMailQueueItem@2e187c40[issue=com.atlassian.jira.issue.IssueImpl@1235f2d2[id=31165,summary=testttt,key=JIRA-123,created=2014-10-16 08:28:33.893,updated=2014-10-30 09:10:53.187,assignee=dummy:1,reporter=Sven.Hock:10000],remoteUser=Sven.Hock:10000,notificationType=Current_Assignee,eventTypeId=10114,templateId=96] ERROR ServiceRunner Mail Queue Service [velocity] #parse(): cannot find template 'templates/email/html/includes/issue-summary.vm', called at getEncodedBodyFromContent[line 25, column 33]
We do not have the file in the folder:
fehlt.png
How looks the inside Code for this file?
Have you checked this article - https://confluence.atlassian.com/display/JIRA/Customizing+Email+Content ?
THX
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