Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Problem with default HTML-Templates(Display Code)

Sven.H
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 29, 2014

Hi everybody,

we used JIRA all time with TEXT-Emails. Now we want switch to HTML-Emails.

The default HTML-Templates it does not look good.

What could be the reason or what is the solution?

 Email.png

 

Her is the JIRA-Log:

2014-10-30 09:11:03,088 Sending mailitem com.atlassian.jira.mail.IssueMailQueueItem@2e187c40[issue=com.atlassian.jira.issue.IssueImpl@1235f2d2[id=31165,summary=testttt,key=JIRA-123,created=2014-10-16 08:28:33.893,updated=2014-10-30 09:10:53.187,assignee=dummy:1,reporter=Sven.Hock:10000],remoteUser=Sven.Hock:10000,notificationType=Current_Assignee,eventTypeId=10114,templateId=96] ERROR ServiceRunner    Mail Queue Service [velocity] ResourceManager : unable to find resource 'templates/email/html/includes/issue-summary.vm' in any resource loader.
2014-10-30 09:11:03,088 Sending mailitem com.atlassian.jira.mail.IssueMailQueueItem@2e187c40[issue=com.atlassian.jira.issue.IssueImpl@1235f2d2[id=31165,summary=testttt,key=JIRA-123,created=2014-10-16 08:28:33.893,updated=2014-10-30 09:10:53.187,assignee=dummy:1,reporter=Sven.Hock:10000],remoteUser=Sven.Hock:10000,notificationType=Current_Assignee,eventTypeId=10114,templateId=96] ERROR ServiceRunner    Mail Queue Service [velocity] #parse(): cannot find template 'templates/email/html/includes/issue-summary.vm', called at getEncodedBodyFromContent[line 25, column 33]

 

We do not have the file in the folder:

fehlt.png



How looks the inside Code for this file?


 

2 answers

1 accepted

1 vote
Answer accepted
Boris Georgiev [Appfire]
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 30, 2014
0 votes
Sven.H
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 25, 2014

THX

Suggest an answer

Log in or Sign up to answer
TAGS
atlassian, jira product discovery, jpd premium, product management, idea management, product discovery, jira premium, product planning, atlassian community, product development, roadmap planning, product prioritization, feature management

Introducing Jira Product Discovery Premium ✨

Jira Product Discovery Premium is now available! Get more visibility, control, and support to build products at scale.

Learn more
AUG Leaders

Atlassian Community Events