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401 Unauthorized for rest api with password since 09:25PM pst 06/16

Luis Wang
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June 16, 2019

Hi,

We got 401 Unauthorized for rest api with username/password since 09:25PM pst 06/16, and our customers who using username/password to  call rest api failed too.

 

https://developer.atlassian.com/cloud/jira/platform/jira-rest-api-basic-authentication/

"Support for passwords in REST API basic authentication is deprecated and will be removed in the future"

 

Does Atlassian has a upgrade today to not support password for rest api anymore? 

 

url: https://quicksight-test.atlassian.net

 

 

 

2 answers

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Luis Wang
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June 17, 2019

HI, Ravi,

 

Thanks for your reply.

We could call the rest api with api token following Supplying basic auth headers section in jira-rest-api-basic-authentication with useremail:api_token. This works.

 

However, we were using useremail:password with the same steps in Supplying basic auth headers section, and it works for more than 1 years. This steps works until around 09:25PM PST 06/16/2019, and same issues happens for our customers using QuickSight.

 

We'd like to know if Jira do not support password for Rest api any more since 06/16? If yes, we need to update our product to let our customers change the authorization from password to api-token.

Thanks.

Ravi Varma
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June 17, 2019

Hi @Luis Wang ,

I think you should take up that enhancement as soon as possible.

You can contact the Atlassian support team, with regard to the timeline and if there is any workaround, possible till the time you complete your enhancement.

Regards,

Ravi Varma

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Ravi Varma
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June 17, 2019

Hi @Luis Wang ,

Please refer to Supplying basic auth headers section in jira-rest-api-basic-authentication

You should be able to make the call by following the steps documented in that section.

 

Regards,

Ravi Varma

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