Hi,
I want to implement a validation or a condition on a Status that has the Approval feature.
Why? This is my scenario.
Approvers need to review the request and 'singed' adding a comment before they Approve the request.
I implemented the condition and validation using script runner but it is always passed by and doesn't perform correctly.
Any suggestion to prevent this?
Hi @Daniel Alonso,
As suggested by @padraik, the best bet would be to create a custom user picker field as Approver and select the appropriate person on it, as needed. For their approval to process, add in a validator to check if a custom field like "review comment" is filed in by marking it as mandatory.
Hope this helps!
Thanks!
You would need to show your code for help on why that might not be working :)
But my suggestion in general would be to create a custom field (user picker) for this called "Approver" and the user needs to be added to that field as part of approving.
Then you can put a "field required validator" into your post function for the transition out of this status that requires the Approver field to have a value.
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I forgot to mention that this is for Jira Service Management, I already found that right now it's not possible, I will update my findings later.
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