After upgrading to Jira 6.1 and Agile 6.3.1, Agile screen has JS errors

[Group IT]

We have upgrades from jira 6.0 to 6.1 today and everying is relatively OK except Jira Agile is not working.

In Chrome I get the JS error:

Uncaught TypeError: Cannot read property 'init' of undefined (RapidBoard.jspa?rapidView=10&useStoredSettings=true:114)

In Firefox:

TypeError: GH.RapidBoard is undefined - AJS.$(GH.RapidBoard.init); (RapidB...gs=true (line 114))

I've upgraded all plugins, restarted Jira, cleared browser caches, nothing works.

There is one plugin that doesn't load, Remotable Plugins I18n plugin. This has been identified in the 6.1 release notes, but it doesn't mention a fix at all.

We are using Jira download. What's going on here?

[Andreas Beutel · Accepted solution]

Hi Joe, since we've the same symptoms here I tried this and now Agile works again. In our case it seems to be caused by »JIRA Syntax Highlighter Plugin 1.7.0«. Returning from Safe mode and disabling this Plugin fixed the Agile JS issues.

[petry]

For reference: https://confluence.atlassian.com/pages/viewpage.action?pageId=779159021

[Group IT]

Thanks we just identified the same plugin causing the problem. They just released a version supporting 6.1, this fixes everything :)

[JT]

An additonal note: We ran into the same issue but it was the Behaviors plugin causing the issue.

[Theinvisibleman]

Hi Kyle, Could you try enabling plugin safe mode, and then re-enabling Jira Agile and see if the problem persists?

[Andreas Beutel]

Hi Joe, since we've the same symptoms here I tried this and now Agile works again.