All Boards Missing after upgrade from Jira Software 7.1.4 to 7.1.10

[Regan Johnson]

We recently did the upgrade of JIRA Software 7.1.4 to 7.1.10.

We are now missing our "Boards" dropdowns with options for all of our configured (Agile) boards.

[Niclas Sandstroem · Accepted solution]

Hi!

Do you get any error when JIRA starts relating to this in the log-file?

Have you reviewed this? https://confluence.atlassian.com/jirakb/board-tab-in-jira-missing-jira-software-application-799801745.html

It's not quite clear if what your fault is. Is the button for "Boards" missing or is the menu empty? Under applications does JIRA Software report any problems?

[Rahul Ingle]

Make sure Versions & Licenses updated properly.

[David Alsbury]

Had the same issue. Upgraded license and everything worked like normal as before the upgrade.

[Regan Johnson]

Thanks for the note. We restarted the server and are now presented with this:

Screen Shot 2017-03-06 at 11.48.11 AM.png

We have been running JIRA Software 7.1.4 for some time now without issue.

We see nothing to do with boards, or agile anywhere JIRA. I suspect it is running in JIRA Core mode.

[Niclas Sandstroem]

We saw some issues in 7.1 when we installed JSD it disabled JSW and vice versa. Check on my.atlassian.com your license status! Good luck!