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Attach screen shot in Detail section

bee
Contributor
September 17, 2020

Hi, 

a silly question .... 

How do I copy and paste a screen shot onto this Detail section ? It seems ctrl-C and ctrl-V don't work. 

Thanks. 

 

5 answers

1 accepted

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Answer accepted
bee
Contributor
September 17, 2020

hi @Sramanth Pandeti , @Ollie Guan  : Not in JIRA. It's if i am posting a question to the Community or asking Atlassian for technical support , in the text area where i describe the issue. Instead of uploading screenshot as attachment, i want to just paste the screenshot onto the text area. 

Hope that clarifies ?

Ollie Guan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 17, 2020

Here you have to insert photos and do not support ctrl+c and ctrl+v to upload.

QQ截图20200918132639.png

bee
Contributor
September 18, 2020

Thank you @Ollie Guan !!! 

0 votes
Simon
I'm New Here
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August 21, 2023

image.png

 

When you create a ticket, there is this box that says "drop files to attach, or browse" however, there is not way we can drag and drop nor use Ctrl + V to paste screenshot directly. 

It used to work for me, but after just a month, this function is no longer valid. 

is there a bug or jira simply change it's system?

 

Hope you guys can fix it

0 votes
Stephen Addis
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September 19, 2020

If your totally stuck, use the windows snipping tool, save as, and then pick it up.  Also means you have a copy on your HDD for records ... just remember to slide into a sub directory called previous or something otherwise after a while its a lot of scrolling.

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Ollie Guan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 17, 2020

Hi @bee ,

As @Sramanth Pandeti  mentioned, please provide a screenshot, which will help analyze the problem.

By the way, what kind of browser are you using, and which renderer is used for the description field?

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Sramanth Pandeti
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September 17, 2020

Hi @bee Did you mean the issue detail view in Jira? Can you provide additional details.

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