Auto User Provisioning

[Steve Pace]

JIRA SAML SSO claims to enable single location user management. yet the current version does not automatically provision the users in JIRA application and requires us to create the user in two locations. 

This defeats the purpose of having JAML SSO .

[Christian Reichert (resolution)]

Hi Steve,

the orginal SAML implementation from Atlassian does currently not support provisioning.

I work for the number #1 provider of SSO Plugins in the Atlassian marketplace. You did our plugin here: https://marketplace.atlassian.com/apps/1212130/saml-single-sign-on-sso-jira-saml-sso?hosting=server&tab=overview

Here you also get a good overview which other plugins are in the Marketplace: https://marketplace.atlassian.com/search?query=saml

Depending on what Identity Provider you have, you can choose between two different types of provisioning:

- Synchronisation

Sychronisation does a real regular sync with the IdP and we currently support AzureAD, OKTA, GSuite, Keycloak, OneLogin & PingIdentity

- Just in Time Provisioning
JiT is supported with any SAML Identity provider and works by creating the User based on information in the SAML response. In other words during the login.

Both methods are supported with our plugin out of the box.

If you let us know which IdP you are using, I may also point you towards our step-by-step guides/videos.

Here is an overview of the Guides: https://wiki.resolution.de/doc/saml-sso/latest/jira/setup-guides-for-saml-sso

Cheers,
Chris

[Prakash Kumar]

Hi @Steve Pace 

Welcome to the Atlassian community. This is Prakash here from miniOrange,

we have an automated user synchronization app which can solve your problem

You can take a look at our SAML SSO app & User Sync app.

SAML SSO: https://marketplace.atlassian.com/apps/1215430/jira-saml-single-sign-on-sso-jira-sso?hosting=server&tab=overview

User Sync app: https://marketplace.atlassian.com/apps/1222000/user-group-sync-for-jira?hosting=server&tab=overview

Please reach out to miniOrange at atlassiansupport@xecurify.com or using the customer portal and the team will help you out to configure the plugin as per your requirements.

Kind regards,
Prakash