Automation rule is not running

[GlenellRosburg]

I have a simple rule set up to add users as watcher when the Labels value is populated with a specific tag. The rule is now working.

• The Jira story that is create is through an automated task. I've tested the submission process and have confirmed that the Labels field is populated with the appropriate tag.
• My rule is enabled.
• My audit log doesn't show any errors.
• The watchers are not added to the story when the story is created.

Any help you can provide is greatly appreciated.

[Mikael Sandberg · Accepted solution]

Since your work item is created via another automation you have to go to rule details and click the box "Check to allow other rules..." for it to work.

[GlenellRosburg · Accepted solution]

@Mikael Sandberg Thank you so very much! This worked perfectly. I appreciate your help.