Automation to Create a new Story and attach it to a linked issue on the triggering issue

[Tom Scoggin]

I have a primary ticket with a linked ticket. When the linked ticket gets closed I want to create another ticket attached to the primary ticket. I've done this before but for some reason it's escaping me.  Sorry I thought you could see this {{triggerIssue.issuelinks.outwardIssues.key}} is what's in the Linked Issues/Issue field

[Tom Scoggin · Accepted solution]

My problem with getting information from a linked issue was that I had an extra "s" in the string. Once I removed the extra "s" everything started working.

Old {{triggerIssue.issuelinks.outwardIssues.key}}

New {{triggerIssue.issuelinks.outwardIssue.key}}

[Alex Wills]

Hey Tom, 

Could you just find the parent of that ticket? Just click the dots to copy it from the current issue.

[Tom Scoggin]

@Alex Wills 

I gave this a try but it linked to the trigger issue for some reason. Thanks for trying.