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Board search doesn't work for ticket numbers anymore

Roan Roodenburg April 27, 2025

Hi,

In the past if I were to put '12' in the search field in the Board view, I would get every ticket where the code contained XXX-%12%. Since last week it only looks at the title it seems so I do not get any results anymore. 

Is there a way to get this behaviour back? As it was the most efficient way to search the board.

2 answers

0 votes
Tuncay Senturk
Community Champion
April 28, 2025

Hi @Roan Roodenburg 

That's weird, as I tested in several environments and it works just fine. I've also checked and haven't seen any changes that removed issue key searching from the board, as @Piyush Annadate _ACE Pune_ mentioned. Have you tried reloading the page or doing a clean refresh? Sometimes client-side Javascript errors may prevent the page from functioning as intended.

Roan Roodenburg April 28, 2025

The entire team here at the office experience this since about Wednesday. That's why my initial thought that it was an update from Jira

0 votes
Piyush Annadate _ACE Pune_
Community Champion
April 27, 2025

Hello @Roan Roodenburg ,
Welcome to the Community !!

Based on my checks, nothing got changes recently for search mechanism (I may be missing something though).

Can you check for the search process as -> Settings -> System -> General Configuration -> Internationalization -> that should be 'English - Moderate Stemming' (If not, you may change that to mentioned).

Sometimes, the indexing might be in place, causing the search not to reflect the accurate result - NOT ALWAYS, but rare

Internationalization
Roan Roodenburg April 28, 2025

I'll send this to our main admin to check the settings as I don't have the full rights for the project. I'll let you know!

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