Can you change the default session timeout length?

[Evan Goldin]

I saw this page:

http://confluence.atlassian.com/display/JIRA/Changing+the+default+session+timeout

That doesn't apply to OnDemand though. Is there a way to increase the timeout length for OnDemand installations?

[Paul Greig]

Hi Evan,

I wanted to advise the default session timeout is not currently available for customisation in JIRA Cloud as described in https://confluence.atlassian.com/display/ONDEMANDKB/Changing+the+default+session+timeout+for+JIRA+Cloud.

We have an open request for the addition of the feature as https://jira.atlassian.com/browse/JRA-34258

Cheers,
Paul

[MinC]

You need to raise a support request on the support site: https://support.atlassian.com to request for the increment of session timeout length.