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Cannot connect to Jira Dashboard in Chrome

helicoptermarketing
helicoptermarketing October 17, 2017

Just now (and this has happened before) when I try to open Jira in Chrome it won't load.  It doesn't ask for the security certificate and it times out.  Have tried shutting down Chrome and restarting to no avail.

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Mikael Sandberg
Mikael Sandberg
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October 17, 2017

Have you tried clearing out your browser data? That has worked in the past when my users have had issues loading JIRA in chrome.

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helicoptermarketing
helicoptermarketing October 17, 2017

I did not try that, but I will next time.  I restarted Chrome several times and it finally worked.  Now I am having other problems with Chrome, but Jira is working!

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Gregor Kasmann_Actonic
Gregor Kasmann_Actonic
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October 18, 2017

To reload the current page, ignoring cached content in Chrome use "Shift + F5" hotkey. And you don't need to restart Chrome several times ;)

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helicoptermarketing
helicoptermarketing October 18, 2017

Thanks, I'll try that next time.

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