When aiming to use Jira's Copy Jira Data feature
we find ourselves not being able to select our destination from the dropdown (that remains empty). This means we can't proceed using it at all - can't create the copy plan. What can be wrong / what are we doing wrong here?
Our goal is to move projects from instance 1 to instance 2. Whether that is a copy at first, or a permanent move (incl comments, employee hour logs, history, workflows etc.) does not matter. Eventually we are cancelling instance 1, as instance 2 will be representing the company and all teams onwards.
Best, Sophie
Hey @Sophie Reitsma ! To use the Copy Product Data tool, the same user (i.e., having the same email ID) must be present as the org admin in both the instances. Please add the same email ID as org-admin to both the instances and try again, that should solve this issue for you.
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