Just a heads up: On March 24, 2025, starting at 4:30pm CDT / 19:30 UTC, the site will be undergoing scheduled maintenance for a few hours. During this time, the site might be unavailable for a short while. Thanks for your patience.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Could not find suitable statistics field with ID 'customfield_10004'. error on reports

Mike Kondrashin
Contributor
June 29, 2018

Greetings. I'm getting this error on most of reports

"Could not find suitable statistics field with ID 'customfield_10004'." 

I suspect that somebody accidentally removed a custom field? What are the steps to fix this now? 

Thanks! 

2 answers

1 accepted

6 votes
Answer accepted
Timothy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 29, 2018

There's really nothing much you can do other than confirmed that the custom field is gone and fix your reports.

Mike Kondrashin
Contributor
July 2, 2018

UPD: Managed to fix this by going to backlog >> board settings and switched the estimation statistics from the deleted custom field to time 

 

 

 

Thanks @Timothy I feel like i'm asking something obvious, but how exactly can I fix my reports? For example, when I open velocity chart report, i can only see the error message:

 

Screen Shot 2018-07-02 at 15.40.46.png

Like Katie_R likes this
Maitrey Patel
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 11, 2018

You can check your boards' configuration and other relevant configuration. Where you can set that field? Check all those places and change that field with another field.

That should be the possible fix.

3 votes
Paul Cudina
Contributor
November 16, 2018

I also had the same issue where all open boards were displaying this error when selecting the BACKLOG menu. Went into Board>Configure>Estimation> and chose another Estimation Statistic e.g. Original Time Estimate and this error went away.

Repeat process for ALL boards.

 

FIXED :)

Eng.Eman Elosta
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 28, 2022

Thanks i tried your solution and it went away also, thanks a lot 

Like Petr Lukas likes this
Petr Lukas
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 7, 2022

Thanks, Paul! This worked.

Suggest an answer

Log in or Sign up to answer