Date field display

[Brittany Montgomery]

Hello, 

I am working in Jira Work Management and have a field labeled "Regulatory Effective Date." I created a dashboard and included a chart that lists all issues. The chart has the Regulatory Effective Date field, but the date order is not the same as the field that displays on the Epics/board. There is not an option in the tool configuration section to reorder by mm/dd/yyyy, only dd/mm/yyyy in various formats (options shown below). I would like the date in the format shown in the second screenshot. 

[Pablo Gamblin _ServiceRocket_]

Hi @Brittany Montgomery 

You can change this option in the look and feel settings in Jira (Jira System Settings -> “Look and feel” as administrator).  See screenshot below:

Also, as @Benjamin mentioned, this is a global setting so check with your team prior to making these changes.  

[Benjamin]

Hi @Brittany Montgomery ,

I believe this is a global field for the date format. So, if this is set to change, all other date fields will be change to this format as well. Before requesting to do so, you may want to check with other team members before making the change.

[Brittany Montgomery]

Hi Benjamin! We had this field created into a global field by our Jira Admin. so we could push info from this field and others onto Jira Software boards where we oversee the work of other teams that we work with. Changing the display format on the dashboard will not be an issue. I'm just puzzled as to why the Jira board displays the format correctly (mm/dd/yyyy) but the dashboard that pulls in the same field displays differently (dd/mm/yyyy).