Delegated project creator, epic not created yet

[Onur Cevik]

Hi,
When I try to create a project, I get an error that says "customfield_10011 cannot be set. It is not on the appropriate screen or is unknown". When I look in the issue scheme settings of the application I see an error: "epic not yet created". I don't understand this because I have included the issue type Epic in the screen scheme. Does anyone know why this error occurs?

[Nic Brough -Adaptavist-]

Hi Onur,

Creating a project does not involve setting the values of any custom field, so I am confused as to what you are actually doing.

Do you mean you are creating an issue, and you have set a custom field to be mandatory, but not put it on the create screen?

[Onur Cevik]

Hi @Nic Brough -Adaptavist- ,

I don't want to set any values. Recently it has worked to create projects. It's purpose is to create always the same issues whose names I set in the app settings. No customised valus, just the same issues for every project whose names I set in the settings.

[Nic Brough -Adaptavist-]

The thing is that the error message you are getting is about a field missing from an issue, not a project field.

[Sandeep Saluru {Appfire}]

Hi @Onur Cevik

We are from the Appfire support team and would like to inform you that we have created a support request - https://appfire.atlassian.net/servicedesk/customer/portal/11/SUPPORT-164537 on your behalf in our portal. Our support team will be responding soon to it. Request you to sign in to the portal and please feel free to provide your comments.

Regards,
Sandeep

[Onur Cevik]

Thanks. I have sent you a request and included screenshots.

[Joseph Chung Yin]

@Onur Cevik -

I agreed with what @Nic Brough -Adaptavist- stated, can you provide more clarification if this error is happening during issue creation?

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

[Onur Cevik]

It´s happening while I create a project through the app