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Description Template on Jira Projects?

Fahim Ahmed
Contributor
November 20, 2024

Is there an easy way of creating a set template for a specific issue type (i.e. Epic) within a Jira project? 

 

i.e. Whenever an Epic is created for Jira Project X, it has a template within the description like: 

Stakeholders - 

Deliverables - 

Cost Code - 

3 answers

2 accepted

3 votes
Answer accepted
Harrison Ponce
Community Champion
November 20, 2024

Hi @Fahim Ahmed , great question! Templates have always been tricky for text fields in Jira without the use of marketplace apps.

Once of the ways you could accomplish this is with automation. You can set the trigger to issue created and add use IF statements for issue fields condition as issue type equals epic. Then you can use the edit issue action to edit the description field to whatever you want.

The automation formatting for text fields is a little weak but it could definitely get the job done.

Hope this helps!

Fahim Ahmed
Contributor
November 20, 2024

Thanks Harrison - will give that a go. 

Like Harrison Ponce likes this
Fahim Ahmed
Contributor
November 21, 2024 edited

I tried this and it was easy to follow - thanks! My first automation. 

However one issue I encountered. 

When creating the issue from the 'Create' option the templated fields don't appear - see image 1. 

 

Once created, if I click on the issue however, the template prompts do appear - see image 2. 

 

Have I missed something  for it not to appear on the initial 'Create Issue' screen? 

Image 3 is the automation rule as per your guidance. Thanks again,Capture  3.PNG Capture 2.PNG Capture.PNG

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1 vote
Answer accepted
Nar Kumar C. - Narva Software
Atlassian Partner
November 22, 2024 edited

Hi Fahim,

Automation is already mentioned. That is one way to do it.

There are few other ways, specially if you are using team managed projects.

Check out our last article on this topic 👉 Ultimate Guide to Issue Templates in Jira

 

0 votes
Lukas Nicolai_Seibert
Atlassian Partner
June 3, 2025

Hi @Fahim Ahmed  ☺️, if you're open to using a third-party app, Templating.app is a great alternative featuring an easy-to-use UI with no scripting required.

  • You can easily apply Jira description templates for all issue types like epic. 

You can find us at the Atlassian Marketplace ➡️ https://marketplace.atlassian.com/apps/1224664 

 

This is how this can look like for your epic use case: 

Jira_Epic_Template.png

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