Exporting Jira ticket to Word doc with new cloud interface

[Michael Holmes]

The old Jira web interface had a button to print and export the issue to excel or word.  I haven't found it yet with the new interface.  Does that exist with the new interface?

[Greg McKeag]

The export function should be restored. Taking it away impacts our work flow.

[Paulo F.]

Hi Michael, on the top right corner you'll have the option to export the ticket to Word file:

Would this help?

[Michael Holmes]

Hi Paulo,

Thanks for your reply. 

My UI has the same option, but only with the old interface.  New new ui has removed that button.

Here is a screen capture of the new UI...

There is not export button and the "..." in the upper right does not have the option to export that I can discern.

Mike H

[Paulo F.]

Hi Michael,

It seems that it's not possible to export to Word in the new issue view. There's a suggestion ticket opened for this (https://jira.atlassian.com/browse/JRACLOUD-71111). There is a workaround for this, as mentioned in the suggestion:

Create a search JQL like Issuekey = NP-6, in Search issues and export.

1. Navigate to Issue and filter.
2. Select Search issues.
3. Write a JQL like Issuekey = NP-6.
4. Export in Export this issue in another format.

Let me me know if this helps!

Paulo

[Michael Holmes]

Hi Paulo,

It would be great if this feature was added "back" to the new view.  The workaround is helpful though.

Thanks,

Mike

[Donovan John Szypura]

The export function was essential to extract comments. This function is truly missed!

It would be great if this feature back.

Regards,

Donovan

[Rhiannon Howard]

Yes, extracting information from JIRA is painful without this feature. This function was essential for organizing tickets for reports and communicating with other parties. I try to use the old version whenever possible to avoid loosing this feature. Please add it back! Thank you.