Failed to Retrieve user

[Santeep_Sudhakaran]

Please look into it. We cannot assign the ticket to any users.

[Jason Stork · Accepted solution]

It has been resolved for me,

[Santeep_Sudhakaran]

Yes, Working now. Thanks.

[Daren Casey]

I am seeing this error today.  I can change the "Failed" user to another user, and then back to the proper user.  This helped for a few minutes but Failed to retrieve user xxx came back.

[Daren Casey]

I logged out and then back in, and looks like no problem now - the user names all behaving nicely again.