How can I copy an Insight custom field value from one task to a new task

Janet Coffey
Contributor
April 18, 2023

We are creating linked tasks in other project from a single request.  That single request includes Insight custom Jira fields where users make selections. 

When I create the linked team tasks in the other project from that single request, I can't get the Insight custom Jira field values to copy successfully.  There doesn't appear to be an Insight post-function to do this simple thing.  I've tried updating the insight fields in the Create transition of the target project, that hasn't worked.

Anyone else figured this out?

Thanks

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Janet Coffey
Contributor
April 18, 2023

I figured out the problem.  I needed to use the JWT parsing function for those fields in the JWT Create Issue post-function.

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VERSION
8.20.11
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