How can I force a user to fill out a custom field after a state transition?

[Steve Hooczko]

I'm assuming that this would need to be done within Automation.

[Matt Parks]

Are you talking about making a field required in order to execute the transition or to make a field required once an issue is in a particular status?

In either case, I don't think that Automation is going to assist, since an Automation rule makes a thing happen, but can't enforce behavior before it happens.

For that, you'd likely need a third party plugin like Scriptrunner, JMWE, or JSU to conditionally make a field required.

[Kian Stack Mumo Systems]

@Steve Hooczko, 

You cannot force them to fill out a value after a transition, but you could use add a screen to the transition and then use a validator to require a field on that screen to be populated.

Are you familiar with transition screens and how they work?

Thanks,

Kian

[Steve Hooczko]

which validator do i use? The only one I see in the "Add Validator to Transition" list that may apply is Previous State Validator. 

[Steve Hooczko]

I tried that validator and no screen appeared to update the field.

[Steve Hooczko]

Do I need to setup a screen "scheme" for this screen, as well?

[Steve Hooczko]

I followed the instruction links in your reply to get to where I am, but there seems to be a step missing. And yes, I did publish the draft.

[Steve Hooczko]

Can you show me an example of the screen pop up when it does work?

[Steve Hooczko]

I had the field on the default story screen already before I tried to add this transition screen. Could that be stopping the screen from appearing?

[Kian Stack Mumo Systems]

Hi @Steve Hooczko, 

You don't need a "screen scheme". You need to just create a basic screen.

So the process would be as follows:

1. Create a new screen where you will add the fields you want your users to fill out during the transition.
2. Add those fields to the screen.
3. Navigate to your workflow and find the transition you want to require them to fill information out during.
4. Add the screen to the transition.
5. Add a validator to the transition to require the fields you want populated.
6. Publish the workflow

[Vicente Domínguez _Decadis AG_]

Hello @Steve Hooczko,

I am part of the Decadis team and this should also be possible with the Fields required or changed validator from our app JWT for Jira Cloud.

Best regards,

Vicente

[Suprija Sirikonda _Appfire_]

Hi @Steve Hooczko,

Your requirement can be achieved using "Field Required Validator" provided by "Jira Misc Workflow Extensions (JMWE)" app.

See the documentation of this validator here and give it a try.

BTW, I'm from Appfire, the vendor of JMWE app.

Regards,

Suprija | Appfire