How can I mark users in Jira as VIP?

[Kamrul Ahmed]

I've been looking at JIRA & we need to start marking who is a VIP in the company and setting a priority for them if they raise an issue? 

[Jack Brickey]

If I understand your requirements and if you are trying to do this for JSD then you could use Automation.

Custom Rule

When: Issue Created

If: Issue Matches, Reporter <list or group>

Then: Edit Issue, Priority

I would create a group (VIP) and add users to the group as it would be easier to report (dashboard/filter) on the VIP group.

If you wanted you could even create a unique priority intended for VIP only depending on your needs.

[Nic Brough -Adaptavist-]

The user accounts don't support that.

You could put a user property on the accounts, but it wouldn't be visible generally.  You might be better off putting them into a group though.

However you do it, you'll need to write code to pick up the indicator and set the higher priority.

[Kamrul Ahmed]

Doy uo happen to know what that script would be? Thanks

[Nic Brough -Adaptavist-]

You'll need to define what you want to do before you can write it.