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How can I pay the monthly fare?

Arama Andrew
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 7, 2019

Hello.

I cant understand one thing.

I couldn't pay monthly fare in time because of my card account was empty that time and automatic paying did not work. Now I credited account and I want to pay. But I can't find where I can do this.

Will you, please, tell me how can I do it?

 

Thanks.

 

Andrew

1 answer

0 votes
Vasi
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 7, 2019

Hey Andrew,

Did you check if you have outstanding bills in "Billing" section of your Jira instance?

If you login to your instance, to:
https://<instance_name>.atlassian.net/admin

You can go to "Billing" on the left side and from there check your outstanding bills.

Let me know if it helps.

Regards,
Vasily

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