I need assist to create a ticket manually but then save the slack thread inside the description so updates can occur.
Hi
Look at this, maybe can help you
https://www.jiraslackintegration.com/6-ways-to-create-jira-ticket-from-slack
https://support.atlassian.com/jira-software-cloud/docs/use-jira-cloud-for-slack/
Regards
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