How to get all users in jira using rest api

[sonika jain]

Hello Everyone !!

I want the list of all user in JIRA account (online) using rest api or want to search user based on email address.

I am trying to get this using below url but this is retuning empty  "[0]" values

https://testjira.atlassian.net/rest/api/2/user/search?username=sonika.jain@test.com

Please suggest

[Roman Melnyk]

https://developer.atlassian.com/cloud/jira/platform/rest/v3/#api-rest-api-3-user-search-query-get

https://address/rest/api/latest/user/search?startAt=0&maxResults=1000&username=%&includeInactive=true

includeInactive is deprecatred. Is there any workaround?

[Krishna Prasad PS]

Hi,
It is possible to get the list all users (may be with in the limit of maximum returnable results). We need to use the search API.
https://servername/rest/api/2/user/search?username=%

The wildcard character to be used for this purpose is "%".

[Max Makhrov]

https://servername/rest/api/2/user/search?username=%

or 

https://servername/rest/api/2/user/assignable/multiProjectSearch?projectKeys=KEY1,KEY2,KEY3

Both requests give me active users only. How about all users?

[Max Makhrov]

Found it! 

https://address/rest/api/latest/user/search?startAt=0&maxResults=1000&username=%&includeInactive=true

[Anuradha]

what if users are more than 1000 ?Is it working if startAt=1000 and maxResults=2000?

It's not working for me.

[Paul Y]

Try ...username=.   (dot)

[Stefan Schwaha]

"_" stopped working for me with jira cloud. but a "+" instead did the trick

[Kyle McCauley]

"+" seems to stop at 100 results. Even using pagination with maxResults=100 and startAt=50 seems to have it stop at the same 100 users each time. 

IE: rest/api/3/user/search?query=+&maxResults=100&startAt=0  puts me somewhere in the T's for my users. Then using rest/api/3/user/search?query=+&maxResults=100&startAt=100 produces a blank request. There are definitely users missing. I've tried increasing maxResults to 1000 with no luck. 

[Tommy_Gingras]

Hi,

We are having the same trouble : 
https://url.atlassian.net/rest/api/3/user/search?startAt=0&maxResults=1000&username=+
Returns the 100 first entries

but
.atlassian.net/rest/api/3/user/search?startAt=100&maxResults=1000&username=+

returns nothing...

@Kyle McCauley did you find a workaround ?

[Kyle McCauley]

@Tommy_Gingras  

I have not at this point in time. I tried using some of the old "get all" queries by replacing the '+' with _ , @, . , and ? with no luck. 

[Kyle McCauley]

@Tommy_Gingras I did find a workaround. You can use the group/member search:

https://developer.atlassian.com/cloud/jira/platform/rest/v3/#api-rest-api-3-group-member-get

You'll have to use pagination to iterate through as they only return 50 results, but I do see all of my users now. The Jira-Users is the default group which I believe every user should be a part of from my understanding. 

https://yoururl/rest/api/3/group/member?groupname=jira-users&startAt=100

[Tommy_Gingras]

Thanks for your answer,

That route required to be admin, but unfortunately my profile isn't :( 

{
"errorMessages": [
"You are not authorized to perform this action. Administrator privileges are required."
],
"errors": {}
}

[Jaime S]

Hi, Sonica.

About getting all the users, this should give you some information:

https://answers.atlassian.com/questions/140370

Kind regards,
Jaime Kirch da Silveira
Atlassian Cloud Support

[Taha Khanzada]

Hi Sonika,

I am not sure if you can get all users from JIRA rest api, but surely you can search user by username, email id or text from below query

If you are running this directory in browser then make sure you are logged in to JIRA before running this.

You will get Empty value also if there is no user with that email id or name.

I have tested using CURL and running in browser both are working

curl -u testjira:testjira https://testjira.atlassian.net/rest/api/2/user/search?username=sonika.jain@test.com

Taha