How to improve jira server performance

[rahul.shinde]

We have installed Jira software in our primices server. some times its becomes very slow.

How much concurrent user access permited to jira server at a time? in our case normaly 100 use access jira at a time sone time it reaches to 150 user at a time. Is there any limit for concurrent user access on Jira server.

[Eduardo Santos · Accepted solution]

Hi @rahul.shinde

Since it is installed on your server, there is no limitation, but more about the hardware. In the following links you will see some tips about performance in Jira:

- https://confluence.atlassian.com/jirakb/troubleshoot-performance-issues-in-jira-server-336169888.html
- https://confluence.atlassian.com/kb/best-practices-for-performance-troubleshooting-tools-652444218.html

Also a guide of sizing Jira: https://confluence.atlassian.com/jirakb/jira-server-sizing-guide-975033809.html

Hope this helps.
Eduardo

[rahul.shinde]

Hi Eduardo,

Thanks for sugession.

Will try at our end this helpes to sizing jira server instance.

Regards

Rahul shinde

[m93]

Hi @rahul.shinde

As you have mentioned server - have you considered webserver as bottleneck? I've seen such case. It's worth to check up apache/nginx configuration. There are some tools like https://richardforth.github.io/apache2buddy_ag/ which will automatically diagnose existing configuration.

Cheers,

Marcin

[Kevin Dalton]

Aside from the hardware being a limiting factory what actions are being taken that is considered "slow"?  We have the same issue however our instances are are over 2 million issues with thousands of customfields.  There are quite a few things you can teach you users to help there performance if hardware is not a limiting factor.