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How to make the System Dashboard mandatory?

Marcel Plomp
Contributor
February 1, 2022

Our System Dashboard has several filters that are all related to the Current User. It shows issues :

  • Assigned to the current user
  • Reported by the current user
  • Watched by the current users
  • Where the current user is the component lead

All filters mentioned above show only unresolved issues in project that the user has the browse permission for. Could be all projects in JIRA or a sub-set of projects....so the filters are not related to any specific project.

Now, some users start creating their own dashboard (or own reality) and as such miss out on issues assigned to them which are not in their personal (private) filters. These issues never get done (most likely)

By creating an own dashboard the System Dashboard automatically disappears from the overview. Therefor we would like to make the System Dashboard mandatory so it will always be available at the top left hand side when selecting Dashboards.

It this possible? 

 

2 answers

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Nic Brough -Adaptavist-
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February 1, 2022

There is no way to force customisation of reporting on to people.

All you can do is ask them all to add the system dashboard as a favourite.

Or, better, educate them that they should always be using something showing "assigned to me" on the dashboards they are building to help themselves with their work.

Marcel Plomp
Contributor
February 1, 2022

You are absolutely right.... I cannot agree more. 
Unfortunately some users still try to invent the wheel....

It is a pity though that this option is not available for making the System Dashboard mandatory. It would help a lot, especially for new users that now have a hard time finding their issues.

Nic Brough -Adaptavist-
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 1, 2022

I don't think it'll ever happen - new users land on the system dashboard anyway, that only stops when they define their own, and if people are building a dashboard, it's because they think they have a better idea of what they need to report on themselves, than the system dashboard.

0 votes
Marcel Plomp
Contributor
February 1, 2022

BTW...All filters show only unresolved issues  .

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