Importing CSV to onDemand - escape strategies

[Ryan Fry]

Brand new to JIRA On Demand. I’m looking to do a CSV import into JIRA. With some searching, I’ve been able to find the super-secret URL that I need to get to the CSV importer, but I have a larger question:

What happens when I inevitably do the import wrong the first time?

Not having a staging environment against which to develop, and not knowing the JIRA system at all, I assume there is going to be some trial and error involved in getting these issues in to the system in a meaningful way.

I can’t seem to back my system up (so as to restore back over whatever horrible mess I make when I import) , or test the import, or anything like that. How do you recommend that we proceed?

[Michael Knight · Accepted solution]

Hi Fry,

In the case of CSV imports, the best course of action is to set up a staging project and test your imports in there. Once you're satisfied things are working, import them into your real project and delete the staging project.

[Jacob Thomason]

Where is the url to access CSV import and why is it so difficult to do the very first thing you need when logging in. Pro Tip: put links to all the import methods on the BLANK issues page when first logging in!!

[Michael Knight]

I noticed you asked this question here, where I've answered it.

[Jacob Thomason]

Where is the url to access CSV import and why is it so damn difficult to do the very first thing you need when logging in. Pro Tip: put links to all the import methods on the BLANK issues page when first logging in!!