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Is it possible to see how long a story has been worked on?

linda.van.gool
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August 6, 2024

Is it possible to see how long a story has been worked on?

8 answers

1 vote
Tomasz Korusiewicz_SolDevelo
Contributor
August 20, 2024

Hello @linda.van.gool 

If you want to easily log and then verify how long a specific Story, Epic, Issue etc. has been worked on, then we would like you to recommend our app called "Worklogs - Time Tracking and Time Reports".

Our app allows you to track the time spent by the members of your team on a variety of tasks. It allows grouping data by days, weeks, months or years:

Zrzut ekranu 2024-08-19 155852.png

Worklogs is easy to use and versatile, allowing to create flexible time reports and filter them in a granular manner, making it a great choice both for Jira newcomers and long-time users.

Here you can see, for example, how much time the employees have been working on stories in your organisation. This can be achieved by JQL filters that can be displayed in our app:

 Zrzut ekranu 2024-08-20 132258.png

It's worth noting that the app uses Jira's native time tracing and time logs, meaning that any time tracked previously with this method before its installation will be present in Worklogs.

If you haven't tested our app yet, I invite you to do so - it looks like it should meet your requirements. You can also book a demo with one of our experts and we will showcase the app and answer any questions you might have, or you can contact us through the portal here.

Glad to help!
Tomasz
SolDevelo Team

1 vote
Yuliia_Borivets__SaaSJet_
Atlassian Partner
August 6, 2024

Hi @linda.van.gool 

There are a few options you might check:

Time tracking field. Jira has built-in time tracking functionality. When this feature is enabled, team members can log their time on each issue. This data can be viewed in the issue details under the "Time Tracking" section, showing the time spent and remaining. 

Status transitions. The issue history tab provides a log of all changes made to the issue, including status changes. By reviewing these entries, you can determine the time spent in each status (e.g., from "To Do" to "In Progress" to "Done"). This can help estimate the duration an issue has been actively worked on. 

Plugins from Marketplace. I can suggest two apps developed by my team that might help in this case. 

  • Issue History for Jira would be helpful to see status changes for all issues in one place or to get time spent for all stories if you are using Jira time tracking option (How to get time spent log for a specific period)
  • Time in Status will help if you don't want to use time tracking option. The app automatically calculates the time a story spent in different statuses, so you can easily get time "In progress", for example.

 

1 vote
John Funk
Community Champion
August 6, 2024

Hi Linda - Welcome to the Atlassian Community!

You can see in the History of the issue the dates as the issue moves through each status. Also, there are apps in the Atlassian Marketplace that can show you time in status. 

That being said, you could create a custom field of number type and then create an automation rule that calculates the number of days since the issue moved into a particular status (whichever one you consider to have been when the work started on the issue). 

0 votes
Hannes Obweger - JXL for Jira
Atlassian Partner
August 7, 2024

Hi @linda.van.gool,

welcome to the community!

As you can see from the previous answers, this is an area where many Jira users rely on apps from the Atlassian Marketplace to fulfil their reporting needs. 

If a Marketplace app is an option for you, I think you'll like the app that my team and I are working on, JXL for Jira

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you’d do in e.g. Excel or Google Sheets. It also comes with a number of so-called history columns that aren’t natively available, including an issue's time between created and resolved, time in [status], or time between [status] and [status].

This is how it looks in action:

time-in-status.gif

As you can see above, you can easily sort and filter by your history columns, and also use them across JXL's advanced features, such as support for (configurable) issue hierarchies, issue grouping by any issue field(s), sum-ups, or conditional formatting.

Of course, you can also export your data to XSLX (Excel, Google Sheets) or CSV in just two clicks. 

Any questions just let me know,

Best,

Hannes

0 votes
Gracjan Wesołowski _HeroCoders_
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August 7, 2024

Hi @linda.van.gool 

Welcome to the community!

You might consider using time-tracking apps that in most cases have a customizable report of tracked time on issues.

I can recommend our Clockwork Automated Time Tracking & Timesheets Pro, or Free app which offers you the possibility to review timesheets and create reports that can be configured in various ways using break-down and filtering options.

Using timesheets, you can create a report and filter it based on several options including, issue types, labels, or other fields. You can choose a range for a whole year and break down the data by chosen fields. This information can be also exported to Excel files.

Please find below the sample of how the timesheet looks like:

gif (1).gif

If you have any questions you can contact us via our help center.

Cheers!

Gracjan

0 votes
Danut M _StonikByte_
Atlassian Partner
August 7, 2024

Hi @linda.van.gool,

Where do you want that info to be displayed, more exactly: on the issue itself, in a report, in a gadget, on the board?

The responses highly depend on what you want to achieve.

Danut.

0 votes
Gizem Gökçe _OBSS_
Atlassian Partner
August 7, 2024

Hello @linda.van.gool ,

Welcome to the community!

There is no built in solution in Jira for this. So in order to track the time spent on each story, I suggest you use a marketplace app. Timepiece - Time in Status for Jira ,the oldest and leading "Time in Status" app in Atlassian Marketplace, which is developed by my team at OBSS, has a report type that will meet your need.  Our app is available for both Jira Cloud, and Data Center. 

Timepiece mainly allows you to see how much time each issue spent on each status or each assignee

Status Duration report (please see the screenshot above) which shows how much time each issue spent on each status. You can combine the time for multiple statuses to get metrics like Issue Age, Cycle Time, Lead Time, Resolution Time etc. Status Duration Report in Detail.png

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well.

Timepiece reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts. And the app has a REST API so you can get the reports from Jira UI or via REST. Also you can export the reports in to various formats easily. 

Visit Timepiece - Time in Status for Jira to explore and enjoy a 30-day free trial to experience the full range of features.

If you wish, you can also schedule a live demo. We will provide a comprehensive overview of the application and address any inquiries you may have.

Hope it helps,

Gizem

0 votes
Mehmet A _Bloompeak_
Atlassian Partner
August 6, 2024

Hi @linda.van.gool

Welcome to the Atlassian Community!

Jira doesn't have a built-in solution for time in status info. If you prefer using a marketplace app, you can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.

Here is the online demo link, you can see it in action and try without installing the app. For your case, you can have a look at Time in Status for Each Issue report.

App Features:

  • This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, resolution time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).
  • You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
  • Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
  • You can set different duration formats.
  • You can export reports in CSV file format and open them in MS Excel.
  • You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
  • You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

For further details, you can have a look at Status Time Reports How to Videos.

If you are looking for a completely  free solution, you can try the limited version Status Time Reports Free.

If you have any questions, feel free to schedule a demo with us.

Hope it helps.

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