Is there a way to identify the duplicate ticket in Jira without using or adding plug-in?

[Vijay Singh]

hello,

How can i identify the duplicate tickets in Jira without using the any external plug-in. please help me out.

Thanks!

[Clark Everson · Accepted solution]

Hi @Vijay Singh 

There is not. You maybe able to build something using atlassian forge: https://developer.atlassian.com/platform/forge/

Otherwise you would need to purchase an add on for this.

Best,

Clark

[Vijay Singh]

Thanks @Clark Everson 

[Irina_Bel_Stiltsoft_]

Hi @Vijay Singh ,

If you're seeking a solution for Jira Work Management and Jira Software to manage duplicates, Here's a video where I show how to do this. I've recently tested the rule that can help to find and link duplicate tickets with the help of Jira Automation. I'll hope you'll find it helpful.