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Issue collector does not show up

Nick LaDieu
Nick LaDieu June 2, 2014

I created an issue collector and it does not appear anywhere on page. No JS errors appear in firebug. NET tab shows that the JS is loaded.


I have no issues with Jira access. Tried in chrome, firefox and IE.. just a blank page.

I setup a barebones example just to try to get it working

<html>
    <head>
        <script src="http://code.jquery.com/jquery-latest.js"></script>
        <script>
     // Requires jQuery!
        jQuery.ajax({
            url: "https://savvior.atlassian.net/s/f861f5e58f7f99add94f6ee0520eb848-T/en_USp5mzfb/6327/39/1.4.11/_/download/batch/com.atlassian.jira.collector.plugin.jira-issue-collector-plugin:issuecollector-embededjs/com.atlassian.jira.collector.plugin.jira-issue-collector-plugin:issuecollector-embededjs.js?locale=en-US?collectorId=5581acb0",
            type: "get",
            cache: true,
            dataType: "script"
        });

        </script>
    </head>
    <body>
        <h1>Hello World!</h1>
    </body>
</html>

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4 answers

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Julian
Julian
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 17, 2014

Hi Nicholas,

If I'm not mistaken, there is a related bug of Issue Collector for JIRA OnDemand.

For now, could you try to remove the "locale=en-US?" from the snippet then paste the entry into an HTML Page?

This is the bug report that I have found:

Hope this helps.

Regards, Julian.

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Nick LaDieu
Nick LaDieu June 17, 2014

Oh i see what you did there, I ddn't notice the 2 questin marks.. first one should be an & symbol.. ha

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Jean-Sebastien (GA)
Jean-Sebastien (GA)
Contributor
June 17, 2014

OOPS.. sorry, my mistake, the workaround above DID solve the problem for me.

thank you Julian :)

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Julian
Julian
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 17, 2014

No Problem Jean, glad to help :)

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Jean-Sebastien (GA)
Jean-Sebastien (GA)
Contributor
June 17, 2014

the workaround did not work for me so ... wait&see next week for the fix :)

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0 votes
Jean-Sebastien (GA)
Jean-Sebastien (GA)
Contributor
June 17, 2014

Hi Nicholas,

it seems I have the same problem here. Just created a simple collector following instructions. Copy paste the code. Nothing happens. The default button just does not show.

Am I missing something ?

Do we have to activate something in the Jira settings ?

I'm running Jira AGile OnDemand.

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