Issue screen displays error rendering greenhopper-epics-issue-web-panel Symptoms

[TWLX]

While accessing all Epics the following message appears on the screen:

Error rendering 'com.pyxis.greenhopper.jira:greenhopper-epics-issue-web-panel'. Please contact your JIRA administrators.

The following appears in the atlassian-jira.log:

2016-04-19 02:33:35,849 http-nio-8080-exec-15 ERROR gaowei.yuan 153x8765x1 1k5gwh9 10.10.12.23,10.10.14.247 /secure/AjaxIssueAction!default.jspa [c.a.j.web.component.ModuleWebComponentImpl] An exception occured while rendering the web panel: com.pyxis.greenhopper.jira:greenhopper-epics-issue-web-panel (null)
com.atlassian.greenhopper.manager.lexorank.LexoRankIntegrityException: Expected exactly 2 rows; the maximum marker row and the lowest ranked row for rank field[id=10012]

image2016-4-19 17:36:15.png

image2016-4-19 17:36:56.png

Please help.

[Charlie Misonne]

Hi , were yo able to solve this problem?
I'm encountering the same after an upgrade from JIRA 6.4.12

[Avinash Prasad]

HI,

I am facing same issue. Did you find solution?

Thanks,