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JIRA - How to remove an issue's rank?

Isabel Mack1
Isabel Mack
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November 21, 2011

We use the 'rank' value to prioritise open tickets within projects. However once the ticket is closed the rank remains and the only way to remove it from the top of the list is to rerank the ticket with a lower number which is very time consuming and also means that the rank list planning board is getting very large.

Ideally I'd like the 'rank' value to be removed when the ticket is updated to closed. Or at least be able to remove this manually. Any ideas?

Thanks :-)

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Isabel Mack1
Isabel Mack
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September 30, 2012

Only by adding a 'fixed in release' to the ticket prior to closing it.
It is still quite a pain!

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November 8, 2012

Could you please elaborate this? I'm also looking for a solution on this. Please help.

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September 23, 2012

Hi Isabel,

Have you got any solution for this?

Thanks,

Sanu P Soman

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