Hi there,
I added an integration (see below) to get live notification of activities on Slack which has been useful. This has been particularly helpful when tickets are raised, and when tickets are closed.
I was wondering if I could get some help for some specific activities I'd like to have live notifications for.
Please assist
Hi, did you ever figure out a way to get slack notifications for when tickets are flagged? That would be very useful
Hi Christopher,
You can get Slack notifications when tickets flow across the board (change their statuses) using our add on (https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/server/overview)
The idea here is that you need to create a messenger per status transition and specify a message template like this:
{{#issues}}
{{#lastchange.items}}
{{#equals first=field second="status"}}
{{#equals first=fromString second="StatusA"}}
{{#equals first=fromString second="StatusB"}}
Issue {{key}} transitioned from StatusA to StatusB
{{/equals}}
{{/equals}}
{{/equals}}
{{/lastchange.items}}
{{/issues}}
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